United States Navy - Naval Air Depot Cherry Point
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Case Information.
Clients:
United States Navy - Naval Air Depot Cherry Point
Category:
Management
Date:
22 August 2020
Website:
https://www.cherrypoint.marines.mil/
Location:
Fontana Blvd, MCAS Cherry Point, NC 28533, United States
Duration:
04 months.
Naval Air Depot Cherry Point
Overview
The Naval Air Depot Cherry Point is a large and complex repair and overhaul aerospace activity that performs both scheduled and unscheduled maintenance on a variety of naval aircraft. The facility has an annual revenue of $750 million and employs 4,500 people.
Challenges
The air depot faces the challenge of managing complex bills of material and routing processes, often requiring tasks to be completed in a project or job shop environment with substantial variability.
Proof of Concept
To improve efficiency, the depot implemented a proof of concept using the H-46 helicopter. Collaboration with Vector Strategies and their Theory of Constraints (TOC) based critical chain scheduling techniques resulted in a significant reduction in the amount of aircraft in flow, going from 26 to 14 within a two-month period.
System Transformation
This shift from a push system to a pull system ensured that the available capacity matched customer demand, as noted by supervisor Mark Meno, who emphasized the importance of pulling work through rather than pushing it.
Turnaround Time Reduction
The average turnaround time, previously approaching 225 days due to an aging fleet of aircraft, was reduced to 132 days within four months of implementing Vector Strategies.
Efficiency Gains
This remarkable improvement was achieved without hiring additional personnel and resulted in a considerable decrease in overtime.
Quality Improvements
The high quality product being produced also saw quantifiable improvements, as evidenced by a reduction in rework, positive feedback from customers, and a demonstrable decrease in grievances.
Union Feedback
Local union steward Jerry Frontera commented on the success of the approach, stating that it has led to a more positive work environment.
Scheduled Turnaround Time
Ultimately, the implementation of TOC has led to a significant reduction in scheduled turnaround times, with aircraft now averaging only 130 days, including time for additional work.
Conclusion
This success further solidifies the effectiveness of Vector Strategies and their TOC approach in optimizing the Naval Air Depot’s operations.
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